Why the Bed is So Important to Your Hotel

FF&E Guest Bed Matters for Your Hotel

The main purpose of a hotel is to provide guests with a place to lay their head at night.

You can have all the best amenities and entertainment available at your property, but they won’t satisfy like a good night’s sleep. To put it a different way, a single missed night of sleep can ruin a guest’s whole trip, whether it’s for work or for pleasure. Providing your guests with a comfortable, well-designed bed leaves a lasting impression.

Follow these guidelines to deliver a sleep experience that goes above and beyond.

Bigger is Better

Often the first thing a guest notices upon entering a room, the bed needs to make a powerful statement. One way to make sure your bed doesn’t appear as an afterthought is with size. You’ll want to guarantee the height of the bed is tall enough to make an impression. To achieve this effect, your bed’s profile should lie somewhere between 12 ¾ and 14 inches tall.

When it comes to mattress sizes, you shouldn’t go any smaller than a queen. While full beds used to be the standard for double occupancy rooms, they don’t provide adults with enough room to share a sleeping space comfortably.

Keeping it Cozy

Bed comfort influences how guests perceive their entire stay. When selecting mattress firmness, you’ll want to ensure it’s neither too soft nor too hard. A mattress with too much give will cause guests to sink in as they sleep, while one that’s too firm can result in aches and pains.  Look for mattresses that have a happy medium in terms of support.

Pillows are another contributing factor for guest comfort. Providing a variety of pillows in differing levels of firmness will allow guests to create the perfect place to rest their head depending on their preferences. Before purchasing softer pillows, you’ll need to confirm that they can fluff up easily. In hotel beds, the pillows are always exposed, and a flat or smushed pillow will make your bedding appear cheap.

Long-Term Investment

Guest comfort isn’t the only thing you’ll need to consider when selecting your beds and bedding. With tons of turnover, the bed is one of the most commonly used FF&E pieces in a hotel. Planning for easy maintenance and durability is essential. Choose a no turn, no flip mattress to save your staff valuable time so they can focus on other operational tasks.

Mattress pads are a great way to preserve the integrity of your bed. A mattress pad protects from spills and bedbugs so when a problem occurs, you’ll only need to replace the mattress pad rather than having to pay for an entirely new mattress.

Linens are also play a major role in prolonging your hotel bed’s lifespan. While it may be tempting to purchase sheets with the highest thread count, they won’t be able to withstand the frequent laundering required to provide a clean night’s sleep. Bed linens will need to be sturdy enough to hold up through a seven-day wash cycle.

Final Note

One of the biggest mistakes hoteliers make is skimping on quality in the interest of saving money. If you cut corners on your mattress or bedding, your guests will be able to tell.

When choosing between “Good,” “Better,” or “Best” options for beds, always go with the best. The value of rave reviews from customers and an influx of new guests eager to experience your hotel’s comfortable sleeping arrangements will far outweigh the cost of choosing a more expensive, luxurious bed.

Are you ready to select mattresses and bedding for your new construction or renovation project? Contact Innvision Hospitality today! Our expert design and procurement consultants will guide you every step of the way, from procurement to installation.

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By Steve Tipton | October 17th, 2018

About the Author: Steve Tipton

Steve Tipton

Steve leads all sales and business development efforts in procurement and design, with responsibility for managing the company's nationwide team of field-based sales representatives. His experience, and track record of success in this industry will help us reach for and attain our ambitious growth goals. Steve and his wife Kim are parents of 4 children. Steve currently serves on the Executive Board of the Atlanta Boy Scouts.